The European Commission has recently released a report which predicts the future of contactless amenities. The study predicts an increase in these technologies across Europe, with further data points detailing how this will impact different industries and consumers. Experts believe that by 2030 the majority of Europeans will be using cash less than half as much as they currently do today.,
The “marriott grab and go breakfast covid” is a new amenity that Marriott hotels are offering. The amenity allows guests to use their phones to order food from the hotel’s kitchen, and then pick it up at the front desk. This will allow guests to avoid waiting in line for food, and also save time by not having to carry cash or cards with them when they leave the hotel.
Because of the epidemic, hotels all around the world have changed how they handle everything, from room cleaning to the whole check-in and check-out procedure.
Guests may now order, receive, and enjoy hotel amenities in a variety of ways.
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Gone are the days when ordering and getting amenities was done only via face-to-face contact.
While this may seem clinical and chilly to a prospective visitor visiting at a hotel or resort during the pandemic, it merely depicts a different reality of how hospitality may be delivered. Great service, attentiveness, and warmth are key characteristics of hospitality, all of which may be accomplished via contactless methods.
Contactless amenities are almost certainly here to stay, at least for the time being.
As a result, several resorts and hotels across the world are making their contactless facilities even more distinctive and unique to attract prospective visitors.
The lobby of the Hyatt Centric SouthPark, with a plant adoption exhibit to the left. (Photo courtesy of Hyatt)
The Hyatt Centric SouthPark in Charlotte, North Carolina, offers a plant adoption program that allows guests to choose a succulent from a display in the lobby, name it, and put it in their room to provide a boost of fresh air while sleeping.
The Spectator Hotel in Charleston, for example, has partnered with two local shops to offer a contactless shopping experience. Guests may meet with an in-store stylist before to arrival, who will put together a vacation outfit for them that their personal butler will steam, press, and hang in their closet for them to wear when they arrive.
The Inns of Aurora in New York has taken the concept of contactless amenities in a new direction, providing guests with anything from hiking boots to binoculars, telescopes, astronomy guides, and yoga kits to use in and out of their rooms to promote mindfulness.
Some hotels and resorts provide contactless spa services for further relaxation and peace of mind.
The Carillon Miami Wellness Resort recently added a variety of contactless wellness treatments, including salt float bath therapy, electric cryotherapy, halotherapy, and more, while the Palms Resort Turks & Caicos offers two Fit Body Wraps that can be a great alternative to traditional sauna or steam rooms.
The latest VEMI treatment at Carillon Miami Wellness Resort. (Image courtesy of the Carillon Miami Wellness Resort)
Other hotels take the phrase “contactless” to its logical conclusion – in a positive manner.
While contactless check-ins, check-outs, and keyless entry are becoming the norm, Hoshino Resorts, a Japanese hospitality brand with over thirty properties around the world, will soon implement a smartphone program that will inform guests of the number of people present in any of the hotel’s public spaces, allowing them to physically distance themselves with ease.
Gone are the days when you had to go to a certain restaurant, pool area, or spa just to check how busy it was.
In a similar spirit, the InterContinental New York Barclay has developed Perle, a virtual valet who can fulfill requests like as bringing additional pillows or linens and assisting guests with virtual check-out.
Regardless of how a hotel or resort uses contactless facilities, the fact that they exist gives visitors greater peace of mind and allows them to relax into their holiday selves.
If you’re a travel adviser assisting people in finding the finest lodging for them, look into what types of contactless facilities a hotel has to offer. It may be the difference between life and death.
The “latest news on marriott” is a website that provides information on the latest news in travel. Marriott has been pushing contactless amenities for quite some time now.
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